Online Store Rules
REGULATIONS (effective February 16, 2015) These rules set out the rules for making purchases in the online store at The store operator is MDK Michal Kowalski, based in Katowice, who has the exclusive right to run this store. The provisions of these Terms and Conditions apply to the Seller and all Clients ordering and purchasing products in the online shop www.madi.com.pl. 1. Preliminary Provisions1.1 Definitions: 1) Terms and Conditions - These Terms and Conditions governing the purchase of goods in the online shop www.madi-jewellery.com; 2) Shop - online store at www.madi-jewellery.com; 3) Seller - MDK Michal Kowalski, Katowice Ordona 20/44, entered into CEIDG under NIP number 6342400007, Tel. 608467191, email: ; 4) Customer - a natural person, a legal entity, an organizational unit without legal personality, which successfully registered the account in the online shop by obtaining a login and password to purchase the product; 5) Product / Products - non-standard artistic jewelry by MDK Michal Kowalski 6) Laws - Act of 23 April 1964. Civil Code (Journal of Laws of 1964, No. 16, item 93 with amendments); Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827); Data Protection Act of 29 August 1997 (consolidated text: Journal of Laws of 2002, No. 101, item 926, as amended).
1.2 Product Information
All products in the Shop are new, based on designs by Michal Kowalski and are protected by copyright.
The products are made by hand, combining new, unusual and surprising materials for jewelery
with traditional jewellery, using non-standard technologies and forms.
Products are made in unique designs as well as in limited series (unique information
or the uniqueness of the Product is included in its description).
In view of the manual manner of manufacture of the Products and the use of non-standard materials for their production,
The Seller reserves the right to make minor differences in the Products made within a series of specific designs.
There may be differences between copies of the same Product design, whose photo was placed in the Store,
and another copy of this Product Pattern ordered by the Customer, with a difference in details of the Products of the same series
results from the specificity of the performance of these Products.
The Seller reserves the right to change the color of the Products, resulting from the difference in colors shown in the image
Product and the original photographed Product.
Photos and other forms of visualization and presentation Products displayed on the Shop pages do not reflect the actual
Product size, but only informational about the Products.
The Seller informs that Products - due to their craft nature, delicacy and fragility of the raw materials used - should
be used only for their intended purpose and stored in a manner consistent with their properties.
Products must not be worn during home work so as not to expose them to mechanical or chemical damage, they should not be washed,
cleaned with chemicals, should not be in contact with alcohol, caustics, solvents, perfumes, dyes,
colored materials (eg jeans). Due to the non-standard raw materials used in the products, the seller bans contact
Products with water (eg bathing prohibition).
Any complaints made by the Client resulting from not knowing the specifics of the Products referred to above,
as well as failure to comply with the terms and conditions described in the Product Terms, will not be considered by the Seller.
All prices offered by the Shop are in EUR.
The prices quoted are gross prices, ie include value added tax (VAT).
Product prices do not include shipping costs.
The Seller reserves the right to change the prices of the Products offered in the Store,
as well as the right to organize (conduct, modify and cancel) promotions in the Store.
The price that appears at the Product at the time of ordering by the Customer,
is a binding price for both parties to the Product Sale Agreement.
Promotion means to offer the sale of Products on conditions that are more favorable than the standard terms of sale in force in the Store.
Any promotions in the Store are not affiliated with any promotions used by the Seller.
The customer can only benefit from one promotion, unless the promotional policy is explicitly stated
They will be able to combine several different promotions.
2. Register and log in
In order to make purchases of the Products by the Customer in the Store, it is necessary to make a notification (filling in the form), which includes all necessary data for the order fulfillment.
With registration, the Customer is entitled to place an order for the Product he intends to purchase. Completing the purchase form is equivalent to accepting the Terms and Conditions.
3. Placing orders
The Seller sells the Products in the Store using the Internet.
Information in the Product Shop is not an offer in the sense
Civil Code, but only as an invitation to enter into a sales contract.
The customer buys the Product, submits the purchase offer, completing the order form.
The Product Sale Agreement is deemed to have been concluded on the day the Seller sends an email to the address
Customer, confirming the fact of sending the ordered Product.
Once the order has been placed by the Customer, the Seller sends to his web address provided
in the registration form, an e-mail confirming the acceptance of the order for execution and
Information about sending the ordered Product to the Customer (for Products currently available in the Shop)
or about the expected date of performance of the contract (this includes, but is not limited to, Products that are not
currently in store resources.
Due to the unique nature of the Products or the unique material from which they are made,
The seller reserves the right to refuse the order, limiting the way of making
payment or request for prepayment by the Customer.
The Seller executes orders by sending the Products to the Customer with the place of collection located in the area
territorial of Poland. Orders where the place of receipt of Products would be located
outside of Poland, will be performed only after prior contact by the Customer with the Seller
(using the contact details in the "Contact" tab) and agreeing on the terms of delivery
orders, including individual shipping costs.
4. Change or withdrawal of the order
The Seller authorizes the Customer to make changes to the order placed until the Seller sends it
e-mail to the Customer's Internet address confirming the fact of sending the ordered Product.
Until the Seller has sent the indicated e-mail, the Customer may also withdraw the order.
5. The term of the contract
The delivery time is 5 working days. In the case of individual or demanding orders
personalized, delivery time is up to 15 business days. On special request the customer order
It can be done faster - contact the designer by sending a message
E-mail us at or call +48 608467191 and set special
conditions of order fulfillment.
The Seller executes the orders within the dates indicated above, with orders placed on working days
After 16:00, and on public holidays (Saturdays, Sundays, public holidays), they will be considered as deposited in the nearest
Next working day and from that date counts will be made for their implementation.
In exceptional cases, for example, if the ordered Product is not currently available in the Store, the Seller agrees
longer term of the order, which is obligatory to inform the customer in the confirmation e-mail
orders for execution. In this situation, no change or withdrawal of the order by the Customer within two days
if you have received an email from the Seller, you agree to extend your order,
as expected by the Seller.
Workdays are considered days of the week excluding holidays (Saturdays, Sundays and public holidays).
The Order is sent by the Seller to the Customer via UPS courier company or Polish Post.
If the courier or employee of Poczta Polska does not find the Client at the address indicated by the Client, he will leave the post.
The costs incurred by shipping the Product to the Customer shall be borne by the Customer.
6. Method of payment
The store provides the following payment methods for the Products:
1. Credit Card / Paypal - Payment made in real time using the form of payment indicated
in the Store directly by the Seller or the entity acting on the order of the Seller;
7. Paragons, invoices, confirmation of the sale contract
For all sales of Products in the Store, proof is issued
purchase in the form of a receipt or a VAT invoice.
The VAT invoice is issued upon express request of the Customer, submitted at the time of placing the order or not later than within 7 days
from the receipt of the Product (in case the invoice refers to the sale already registered with the registration cash register,
The customer is obliged to return the receipt to the Seller by documenting that sale, by attaching it to the copy of the invoice.
The VAT invoice is issued by the Seller upon prior presentation by the Customer of all the data necessary to issue the invoice.
Failure to provide the Customer with all the data necessary to properly issue the invoice within 7 days of receipt of the Product,
Release the Seller from the obligation to issue an invoice.
The Seller is obliged to confirm in writing to the Client all significant provisions of the concluded sales contract.
Confirmation is delivered by the Seller to the Customer along with the purchased Product.
8. Damage to consignments
Before receipt of the consignment, the Customer shall check that the package has not been damaged in transport,
and whether there are traces indicating its opening (eg breaking of the tape securing the shipment).
If the package indicates a defect or earlier opening, the customer is entitled to refuse
receive the shipment, and if possible - in the presence of a courier or a Polish Post employee - to draw up a record of damage,
then the Customer should immediately notify the Shop about this fact.
9. Termination of the sale and return of the Product
Customer, in accordance with the Consumer Rights Act of 30 May 2014 (Journal of Laws of 2014, item 827). can withdraw from the sale contract
Product for no reason within 14 days from the date of taking possession of the Product in the possession or indicated by the person
third party than the carrier. A withdrawal notice may apply to all purchased goods or parts thereof.
To withdraw from the contract, you must send a statement of withdrawal to the Seller. The statement may be sent in writing
to the address of the Reseller, using the form available on the Shop's website, however this is not mandatory.
You can also make a claim by filling in the form and sending it to the following email address:
or by sending any other unambiguous statement to the address given. If you use the last mentioned method
Submitting a withdrawal notice, the Seller will promptly send the customer an email confirmation email to the Customer.
receive withdrawal information.
In the event of withdrawal from the contract of sale of goods, each party is obliged to return the other what was received by the contract.
The Seller shall return the benefits at the latest within 14 days of receipt of the withdrawal declaration.
Payment is made using the same payment method as used by the Customer in the original transaction,
Unless otherwise stated in your statement of withdrawal, you agree to another termination. Another solution should be
indicated by the Customer in the statement of withdrawal of the Product purchase agreement.
At the latest within 14 days from the date of submitting the statement of withdrawal of the Product purchase contract, the Customer sends the Seller the purchased
Product to the address given on the Shop website. Return of goods to the Store takes place at the expense of the Customer. The customer responds with respect
Sellers for the reduction of the Product's value resulting from the use of it in a way other than necessary to establish the nature,
characteristics and functioning of things. Seller may withhold the payment referred to above until the Product is received
or until the Seller delivers the proof of his return, whichever occurs first.
If the Customer chooses a way of delivering goods other than the cheapest usual delivery method offered by the Seller,
The Seller is not obliged to reimburse the Customer for any additional costs incurred.
The customer does not have the right to withdraw from the purchase agreement in cases specified in art. 38 of the Consumer Rights Act.
The seller declares that he does not accept postage charges.
If Customer discovers defects in the Product within 2 years from the date of purchase, the Warranty,
by submitting a written complaint to the Seller's registered office or to the email address: email@example.com.
The name of the customer who made the purchase, the e-mail address, the order number,
Information about the Product concerns the complaint, a description of the problem along with possible photo documentation
(when the customer sends an e-mail). The customer is required to provide the Seller with the Covered Product.
The Seller will process the complaint within 14 days of the delivery of the advertised product by the Customer.
If a Product has a defect, the legal basis for the complaint is the provisions of the Act of 23 April 1964.
Civil Code (unified text, Journal of Laws No. 2014, item 121). Art. 556 - 576.
In the event of a defect in the Product, Customer may file a warranty claim and demand one of four actions:
replacement of the Product; repair of the Product; price reduction; withdrawal from the contract - if the defect is material.
The request depends on the Customer. The seller, having regard to the provisions of the Civil Code, may propose other
The solution is that the following circumstances: ease and speed of exchange
or repair of the Product; nature of defects - essential or irrelevant; whether the Product was previously advertised.
If the Customer requests replacement or repair, the Seller may refuse to comply with this request,
The option indicated by the Customer would be impossible for the Seller, or - in comparison with the other
with possible demands - it would require excessive costs.
The seller may propose another solution. Notwithstanding the above, in this situation, the Customer may change his choice
and require the Product to be brought into conformity with the contract in another way, ie, price reduction or withdrawal.
The seller must either replace the Product or remove the defect within a reasonable time. If Seller does not keep this deadline,
The customer can set the time for the request. In case of further inaction of the Seller and the expiration of the appointed
The customer is entitled to withdraw from the contract or request a price reduction.
In the event that the Seller states that he is not responsible for the reported defects (if the damage is due to Customer's fault
as a result of improper use of the Product, its storage, including the occurrence of mechanical damage, scratches
and changes in the structure or shape of the Product, or as a result of random events), the Seller will notify the Customer of the anticipated
Product repair costs.
11. Final provisions
The Seller reserves the right to assign part or all of its rights and obligations in whole or in part
Management of the Shop, without the consent of the Customer.
Any remarks and reports regarding the functioning of the Shop, violations of the Terms and Conditions, product offers, reliability of data
or any other irregularities found, as well as any statements and notices addressed to the Seller,
Please send to the email address of the Seller.
The Seller reserves the right to make changes to the Rules.
Any changes will become effective upon publication on the Shop website. Changes to the Rules do not affect
negatively on the rights and obligations of the Client in respect of orders, the realization of which has already been taken by the Shop.
Customers undertake to check the Regulations at regular intervals for changes or additions. Every successive
Log in, the customer declares that he agrees with the currently valid version of the Regulations.
If you do not agree to these changes, you should refrain from logging in and immediately notify
The seller of such a decision. A statement of non-acceptance of changes to the Terms and Conditions shall entail the removal of the Client's account.
The Seller and the Customer, including sales agreements for the Products offered by the Shop, will make every effort to resolve any disputes
arising from the application of these Regulations and the content and execution of contracts for the sale of Products, resolved by amicable means.
In the absence of an amicable solution to the dispute, the competent court will be a court of law, subject to jurisdiction
Code of Civil Procedure.
In matters not regulated by the Regulations, the provisions of the law and other relevant regulations in force in the Republic of Poland apply.